Facebook Inc. said it would buy Kustomer, a startup that specializes in customer-service platforms and chatbots, part of an effort by the social-media giant to help companies use its platforms to do business.
Facebook announced the deal in a posting Monday, confirming an earlier report by The Wall Street Journal. Though terms weren’t disclosed, people familiar with the matter said it would value New York-based Kustomer at a little over $1 billion.
Closely…
This post first appeared on wsj.com
