Brooke Mallers recently bought a used car online, she uses food and grocery delivery services more and she makes telehealth appointments—new habits that she expects to last long after the coronavirus pandemic is over.
“I’m not sure I’ll ever go into a car dealership again,” said the 58-year-old retired investor in Boulder, Colo. “It was fun to have an experience that’s new and the internet enables.”
The…
This post first appeared on wsj.com
