Please Stop Saying This Word So Often in Every Single Business Conversation

Please Stop Saying This Word So Often in Every Single Business Conversation

I was in a meeting with two young workers talking about marketing strategy. The ideas were flowing, everyone was reaching a consensus--then someon

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I was in a meeting with two young workers talking about marketing strategy.

The ideas were flowing, everyone was reaching a consensus–then someone started dropping the R-word. It’s like the conversation suddenly became…boring.

Unless you have been isolated from the modern office for the past few years, you probably know exactly which word I’m talking about. Salespeople say it constantly as you explain which product you’re interested in purchasing. Your boss probably says it when you discuss a new project. I’ve said it to my wife as she recounts her daily activities.

The problem with this word? It’s over-used.

I’m talking about people who say “right” constantly in a conversation.

And, I mean constantly.

Here’s an example.

You start explaining what you do on the development team.

“Then I make use these widgets to make this code.”

“I have learned several programming languages.”

“Right, right, right…”

“Our quality checks are really important.”

I could go on like this–all of the variations of the word, spilling out in daily conversations like a coffee pot brewing too much dark roast. If you are guilty of using the word, you know how it works. You ask it as a question. You repeat it three times. You say it to confirm something obvious. You ask it as a rhetorical question and as an actual question.

Here’s the worst part. I’m guilty as charged.

I tend to say “right” along with everyone else in an office setting. If you don’t say it, kudos to you for avoiding the trap. Yet, I’ve heard salespeople, accountants, managers, Photoshop artists, window washers–everyone in the workplace says “right” too often. The reason it’s annoying? Simple over-usage and over-exposure. When we use the same word all day to confirm and affirm, we tend to create a deep rut of routine and tedium.

Try saying a different word. Vary your speech. Get creative with how you respond to people. Affirm others. Just make sure the new word isn’t “cool” or “perfect,” OK?

The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.

This article is from Inc.com

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