Netflix, Prime and Disney+ surge 38% to £2.9bn in 2020, with Frozen II the biggest selling video

British consumers spent a record £9bn on entertainment last year as the pandemic fuelled a boom in the popularity of digital services such as Netflix, Amazon and Spotify while the public sought to alleviate lockdown boredom.

Overall spending on entertainment, which covers digital and physical video, music and gaming including sales of CDs, DVDs and video games software, soared by 17% year-on-year in 2020 – the fastest annual rate in the 25 years the Entertainment Retailers Association (ERA) has been compiling figures. Frozen II was the best selling video, with Fifa 21 topping the game charts and Lewis Capaldi’s Divinely Uninspired to a Hellish Extent the biggest album.

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